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Imagine an architecture firm deciding to forgo blueprints and models and instead start construction based on a vague idea in their head. They grab materials and tools and start building, thinking they'll figure out the design as they go. Discover why upfront discovery and design strategy are crucial for successful innovation. #DiscoveryDrivenDesign #Innovation
Imagine an architecture firm deciding to forgo blueprints and models and instead start construction based on a vague idea in their head. They grab materials and tools and start building, thinking they'll figure out the design as they go.
It's an absurd image - no sane architect would operate this way. Yet many organizations, in the name of innovation, essentially do just that regarding innovation and product development. Eager to start coding and launching ideas, they skip the discovery and design phase, which provides the all-important vision and purpose.
As construction crews need architects' plans before breaking ground, product teams need discovery, research, and design strategy to frame their efforts. This upfront design work ultimately saves time and money compared to developing aimlessly. It also leads to solutions that truly hit the mark for user needs versus guesswork.
Architects are typically brought on board early for the most prominent building projects to assess needs, survey the landscape, and draft plans. In the same way, innovative product development requires a similar approach. The discovery-driven design acts as the "architect," while development teams take on the role of the "builders."
Discovery-driven design emphasizes the importance of upfront research, assessing user needs, testing assumptions, and mapping strategy. As architects do, the discovery process provides the vision and purpose that sets projects up for success.
Without the architect's oversight, builders risk constructing unusable structures. Similarly, jumping straight into coding and development without an intentional design strategy wastes resources and often fails to meet customer needs.
A real-world example is Aptiv, an automotive technology company spun off from Delphi, which adopted a discovery-driven approach that allowed them to outpace competitors. Aptiv looked to commercialize an AI/ML capability as a SaaS offering. They theorized over 100 potential use cases and hypothesized value propositions and target markets. Eager to start building, they budgeted $50 million for development and go-to-market.
However, before jumping in, Aptiv engaged a strategy team to validate assumptions through discovery. Meeting prospective customers, they sought to understand their needs, motivations, and existing solutions.
This discovery process invalidated the initial hypothesis, as the envisioned product would not achieve product-market fit as theorized. However, the research uncovered a massive unmet market need already attracting hundreds of millions in investment.
Rather than misguided development, the advisors stressed solving this more significant issue. Given its unique capabilities, it represented a billion-dollar blue ocean opportunity where Aptiv could dominate.
Through the discovery process, Aptiv avoided wasting resources on the wrong product. The revised strategy focused on a game-changing solution with validated demand. As the architects reworked plans, the discovery process pivoted them to a more promising concept.
The market rewarded this approach - Aptiv's stock rose over 93% in the first year following this strategic direction change. Their discovery-driven agility allowed them to capitalize on the most significant disruption in their industry.
This case illustrates why upfront discovery is so critical. It ensures that you solve the correct problems for your customers. Had Aptiv skipped ahead to development, they would have squandered massive time and capital. Therefore, listening to your architects before starting to build is essential.
Discovery-driven design is the crucial first step: understanding problems, pressures, and possibilities. Only then can builders translate plans into innovative solutions.
Therefore, investing time upfront in discovery and design strategy is essential before rushing to develop. Hire your architects first, scope the landscape, and draft the plans. The result will be high-impact solutions that genuinely advance your mission.
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